Fusion (13-15') SYNC 3 Upgrade for MyFord Touch

This product arrived fast and was so easy to set up. The video was very informative and made it easy to swap out with the old Myford Touch.

Installation was pretty straightforward, took me about an hour and a half to install. This upgrade made my car more up to date & way better than getting a new car! The radio tuned the speakers on its own & its smooth and faster than the old sync 2! Car play is very convenient and I love the dark mode when car play isn’t connected! I’m glad I made a great choice, it was kind of pricey but a great upgrade! Thank you!

It only took no time at all to install the Sync 3 system in my 2014 Ford Fusion. The YouTube tutorial was quick and easy to follow. I purchased the plastic tools to unclip the plastics on the dash and would 100% recommend grabbing those along side the sync kit. It's been a blessing having apple car play and all the upgraded features. 10/10

I really wanted Apple CarPlay in my 14 Fusion. The level of service 4D Tech provided was exceptional. And between the kit, instructions, and YouTube videos, the installation was super easy. I watched the video a few times and felt like a pro doing it. Everything in the car works flawlessly. Except the Park Assist. I knew that when I ordered it and is the only thing that could not be included without extensive rework of the perimeter sensors. That’s fine. I rarely used it and I will keep the original unit in case I ever sell and the new owner just has to have that feature.

My wife has a 2014 Ford Fusion Titanium with the Sync 2. I stumbled across this business and had to convince her the product was cheaper than a new car. My truck has Sync 3 so she’s familiar with the new Sync. A couple of notes for future buyers. 1) I’m a very mechanically inclined kind of guy, yet I went to watch the install video to criticize it. However, I was shocked at how detailed the video was. They were so detailed to the point to where you feel like you could rebuild a motor by yourself. 2) the packaging was awesome when we received the product. They even included alcohol swabs that were mentioned in the install video. 3) the install is really simple. Don’t be scared to pull on the trim. 4) only issue we had was apple carplay. It would not recognize mine or my wife’s iPhone X. I called support and Steve answered (I think right before closing hours) and advised me to take a picture and send it to the support team so they can troubleshoot it for me. Before I did that, I went to settings and did a master reset on the unit and boom, it all worked. The unit still had the most recent version loaded, to which Steve informed me that all the units get updated software before shipped. I hope this helps others. 4DTech, I’m a “techy guy”; good job with this product.

I installed this into my 2013 Fusion following the video instructions from the site. The packet they sent is okay, but doesn't help much with the removal of the dashboard and speedo. I found that bit to be the most difficult mainly because it's awkward with the steering wheel, but again, the video does a fine job of detailing the process. Use those two together and you should have no problem at all (aside from possibly insanely tight bolts, like mine were).

As for the unit, it has been working perfectly since installation. Compared to the 13 unit (which was perfectly fine, but I'm a tech nerd and I like wasting money) it's night and day. The backup camera loads much quicker (and the image quality looks different, which was surprising) and the Bluetooth is a HUGE upgrade. People I've talked to say I sound far louder, clearer and crisper. The main Sync 3 interface is not my favorite, but switching to dark mode definitely makes it look better (and it matches the instrument colors).
Android Auto is pretty great - ive never had built in GPS and had to balance my phone like a goober in the past, so having Google Maps on the 8" screen is alone worth it for me.

My wife thinks I'm an idiot for buying this haha, but hey....beats buying a new car!

Literally plug and play. Instructional video accurate to a T. Bang for you buck is well worth the purchase.

Got the kit for my 2015 Ford Fusion Titanium. They sent me the wrong instructions (sent for a Fiesta) which was promptly rectified via email. Due to the missing instructions, I googled and found a step-by-step YouTube video that was an amazing help. I took a lot of time to detail (clean) all of the pieces. With the help of the video, I installed the GPS antenna underneath the dash where the original GPS by pulling out the instrument cluster so everything looks factory installed. That being said, do yourself a favor and find that video under 4DTech's channel on YouTube. It took me around an hour (not including a trip to the auto parts store), but I was in no hurry. Another tip is that the dash tool kit is a must! I did not realize this and had to order. The hardest part of the whole procedure was getting the control panel bezel off: you really have to "pop" it, but it finally gave. I had a major panic attack after the entire job was done. When I reset the unit, my battery apparently died in the middle of it; talk about a coincidence! I was really afraid that I messed something up! Since the car is three years old, I decided to pull the battery and run it down to Advance Auto Parts. They tested the battery and the test was inconclusive. I decided to go ahead and purchase a new battery anyways. I got home and installed it, and hit the start button. ALL WAS PERFECT!!!! As stated in the instructions, the time and GPS were off, so drove it less than .25 miles and all locked right in. Very happy that I went ahead with this purchase!

OK, for an overweight 70+ old geezer, an installation of a little over 2 1/5 hours isn't bad. Not without dropping one of the trim screws and spending the better part of an hour looking for it! Never did find it. I robbed one on the light switch housing and will look for a replacement. Just a suggestion, maybe having a $10. screw pack accessory would help? I'm pretty sure Ford sells them in 100 qty. packages, beyond reality for me. Bottom Line - Sync 3 and CarPlay for my iPhone are SO MUCH more easily readable and screens more organized. Being a 38+yr IT tech and eventually an IT manager before I retired, I fully appreciate the package and software development that went into your products. Powered on and it all matched my configuration. As a suggestion to prospective buyers, get the 7mm nut driver handle, my HF unit was a bit too long, making square fit a bit tough. If I had thought ahead, I would put a little super magnet inside the nut driver. Thank You for a great product!