Please (Pretty Please) read the FAQ before purchasing!
FEATURES:
- OEM Genuine Ford
- Pre-Programmed to your VIN - NO trip to the dealer required!
- NO core charge
- Maintains ALL existing features (Backup Camera, Heated Seats, Park Assist, Climate Controls, etc)
- Includes the latest software (see current version info HERE).
- Complete one-year replacement warranty. US company and support.
NOTE: You have the option to upgrade to navigation / downgrade to non-navigation or keep it the same. If adding navigation when you did not have it before, you will also need a map card!
INSTALLATION:
- Install Time: Varies
- Install Ease: Varies
COMPATIBILITY:
- 2011, 2012, 2013 2014, 2015 & 2016 Ford and Lincoln vehicles equipped the 8" MyFord Touch system
FREQUENTLY ASKED QUESTIONS:
- Q – “My screen is dead / black and I get NO audio - will this product fix my issue?”
- A – Yes. The 2011-2014 Edge and Explorer (and others) are extremely prone to the APIM failing causing a blank screen. If you have a black screen and no audio, this will fix the issue - guaranteed.
- Q – “My screen is dead / black but I can still hear and control the radio - will this product fix my issue?”
- A – No. If the screen is black, but the radio plays and you can control the track / volume from the physical buttons, then the issue is likely the touchscreen has failed.
- Q – “I can see what is being displayed on screen, but the screen does not respond to touch input - will this product fix my issue?”
- A – No. The touchscreen has failed and requires replacement. See our "Replacement Touchscreen for SYNC 2"
- Q – “I get the error "Entertainment Unavailable" and I cant access any music sources. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM (Audio Control Module). We do not sell these.
- Q – “I no longer get audio from any of my sources (AM/FM/XM/CD) but the touchscreen still works. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM. We do not sell these.
- Q – “Does this need to be programmed at the dealer?”
- A – No. We pre-program the module using the VIN you provide at checkout.
- Q – “My backup camera does not work, will this fix it?”
- A – No. Backup camera failures are common. If the backup camera is not working, it will need to be replaced.
- Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”
- A – No. A consumer installed software update will NOT affect this navigation upgrade.
- Q – “Will this kit void my factory warranty?”
- A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!
- Q – “Will this kit affect my SiriusXM subscription?”
- A – No. SiriusXM subscriptions are NOT affected by our kit - your SiriusXM ID will remain the same.
Videos Hide Videos Show Videos
332 Reviews Hide Reviews Show Reviews
-
Module
The product was issue to install and is working perfectly
-
Sync module
Was plug and play. Thanks
-
Good stuff
Good stuff
Easy to install -
Works well!
Came quickly, followed video for installation which was easy to follow, and everything works well.
-
Thank you
Thank you
-
2013 Navigation screen would not eliminate
After attempting OEM recommended had electrical resets, it was obvious the we’d experienced a hardware failure. Easily defined troubleshooting was executed and identified the failed hardware. The part was ordered and programmed based on our VIN#. The part arrived within 3 days of initiating online order. Once received, part was installed, powered up, tested, and facing panels restored to their proper locations within 1 hour.
Outstanding product and an example of Benchmark Services of every aspect of APIM REPLACEMENT PROCESS. -
Flawless Install
Ordered. Delivered in 3 days. Install and programming took 20 minutes. I really liked that it was a FordMoCo part.
-
Replacement Sync 2 module
The whole process was seamless. The information provided on the site was straightforward and useful. The video showing exactly how to replace the module was also very helpful - along with some other Youtube videos. The order came quickly and everything was well packaged.
I'm not a 'car guy' but this seemed like a project I could handle - along with the videos. Everything went great. Truly the hardest part was popping the moldings off. The module came right on and everything seems to be working fine. The real test will be the long run since the issue with the old module was intermittent, but I have high hopes. -
Replacement Module Worked Perfectly!
Very helpful website troubleshooting the issue and guiding me to the correct fix. This worked EXACTLY as the website explains. PLUG AND PLAY! Provided VIN for the 2011 Ford Edge and module was programmed and ready to go! 30 minutes to install and everything's working perfectly! Saved a ton of $$$ compared to going to a dealership!